{"id":27,"date":"2024-07-09T15:55:20","date_gmt":"2024-07-09T07:55:20","guid":{"rendered":"https:\/\/www.pkcell.com\/?page_id=27"},"modified":"2024-08-19T15:54:04","modified_gmt":"2024-08-19T07:54:04","slug":"soporte","status":"publish","type":"page","link":"https:\/\/www.pkcell.com\/es\/support\/","title":{"rendered":"Ayuda"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27\" class=\"elementor elementor-27\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5670766 e-con-full maincontent e-flex e-con e-parent\" data-id=\"5670766\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff4881c elementor-widget elementor-widget-ucaddon_breadcrumb\" data-id=\"ff4881c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Breadcrumb -->\n\n<div class=\"breadcrumb\">\n  <div class=\"maincontainer\">\n    <div class=\"box\">\n      <a href=\"\/es\/\">Inicio<\/a>\n      <span> - <\/span>\n\n\n<a href=\"#\" class=\"\">Descubra<\/a>\n\n\n<span> - <\/span>\n\n\n<a href=\"https:\/\/www.pkcell.com\/es\/support\/\" class=\"on\">Ayuda<\/a>\n\n\n\n    <\/div>\n  <\/div>\n<\/div>\n<!-- end Breadcrumb -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-343b785 elementor-widget elementor-widget-ucaddon_page_introduce_title\" data-id=\"343b785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_page_introduce_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Page Introduce Title -->\n\n<div class=\"padt40 padb40 introduce w8\">\n  <div class=\"maincontainer\" style=\"background-image\">\n    <div class=\"current_title\">\n      <h1 class=\"size42 wow fadeInUpSmall\">\n                \tAyuda\n              <\/h1>\n      <div class=\"size18 text wow fadeInUpSmall\">\n        Cuando elige PKCELL, elige unos servicios profesionales y unos productos de bater\u00eda de la m\u00e1xima calidad para garantizar que su negocio funcione sin problemas ni preocupaciones.\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n<!-- end Page Introduce Title -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65b0959 e-con-full support e-flex e-con e-parent\" data-id=\"65b0959\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1a86fff e-con-full maincontainer e-flex e-con e-child\" data-id=\"1a86fff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba3e39c elementor-widget elementor-widget-ucaddon_support_section\" data-id=\"ba3e39c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_support_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Support Section -->\n<style>\/* widget: Support Section *\/\n\n.support .item.img_left .imgbox:before {\n    right: -23%;\n    border-radius: 0 50% 50% 0;\n}\n\n.support .item.img_left {\n\tflex-direction: row-reverse;\n}\n\n<\/style>\n\n<div class=\"item\">\n  <div class=\"textbox\">\n    <div class=\"text\">\n      <div class=\"icon wow fadeInUpSmall\">\n        <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon59.png\"\/>\n      <\/div>\n      <div class=\"size30 t1 wow fadeInUpSmall\">\n        Servicio preventa\n      <\/div>\n      <div class=\"size18 t2 wow fadeInUpSmall\">\n        Nuestra r\u00e1pida respuesta a las necesidades de los clientes, la capacidad de servicio personalizado, la asistencia t\u00e9cnica integral y la garant\u00eda de calidad, as\u00ed como las opciones de pago flexibles, aumentan la satisfacci\u00f3n y la confianza de los clientes.\n      <\/div>\n    <\/div>\n    <div class=\"substance wow fadeInUpSmall\">\n      <div class=\"ic\">\n        <img decoding=\"async\" src=\"\/wp-content\/uploads\/icon61.png\"\/>\n      <\/div>\n      <ul>\n        <li>\n  <div class=\"size20 t1\">\n    1.Promesa de ofrecer soluciones tecnol\u00f3gicas de aplicaci\u00f3n en 24 horas\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    2.Bater\u00eda de soluciones personalizadas\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    3. Formaci\u00f3n de personal sobre productos y asistencia t\u00e9cnica corporativa a largo plazo\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    4. Compromiso de tiempo de emisi\u00f3n del informe\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    5.Informe de inspecci\u00f3n por muestreo y compromiso de v\u00eddeo para cada lote de productos\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    6.Medios de pago diversificados\n  <\/div>\n<\/li>\n\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"imgbox wow fadeInUpSmall\">\n    <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/img55.png\"\/>\n  <\/div>\n<\/div>\n<!-- end Support Section -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-590e436 elementor-widget elementor-widget-ucaddon_support_section\" data-id=\"590e436\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_support_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Support Section -->\n<style>\/* widget: Support Section *\/\n\n.support .item.img_left .imgbox:before {\n    right: -23%;\n    border-radius: 0 50% 50% 0;\n}\n\n.support .item.img_left {\n\tflex-direction: row-reverse;\n}\n\n<\/style>\n\n<div class=\"item img_left\">\n  <div class=\"textbox\">\n    <div class=\"text\">\n      <div class=\"icon wow fadeInUpSmall\">\n        <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon60.png\"\/>\n      <\/div>\n      <div class=\"size30 t1 wow fadeInUpSmall\">\n        Servicio postventa\n      <\/div>\n      <div class=\"size18 t2 wow fadeInUpSmall\">\n        Podemos responder con rapidez, resolver los problemas con eficacia y ofrecer a los clientes un servicio posventa profesional y constante. Gracias a este tipo de\nEste tipo de compromiso de servicio nos permite ganarnos la confianza de nuestros clientes y mantener relaciones de cooperaci\u00f3n a largo plazo.\n      <\/div>\n    <\/div>\n    <div class=\"substance wow fadeInUpSmall\">\n      <div class=\"ic\">\n        <img decoding=\"async\" src=\"\/wp-content\/uploads\/icon61.png\"\/>\n      <\/div>\n      <ul>\n        <li>\n  <div class=\"size20 t1\">\n    1.Compromiso de tiempo de respuesta r\u00e1pida\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    2.Compromiso de tiempo de respuesta r\u00e1pida\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    3.Formaci\u00f3n de personal sobre productos y a largo plazo \n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    4. Compromiso de tiempo de emisi\u00f3n del informe\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    5.Informe de inspecci\u00f3n por muestreo y compromiso de v\u00eddeo\npara cada lote de productos\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    6.Medios de pago diversificados\n  <\/div>\n<\/li>\n\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"imgbox wow fadeInUpSmall\">\n    <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/2-4.jpg\"\/>\n  <\/div>\n<\/div>\n<!-- end Support Section -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ff30b elementor-widget elementor-widget-html\" data-id=\"d5ff30b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\nfunction autoToggleOnClass() {\n  jQuery('.support .substance').each(function() {\n    var lis = jQuery(this).find('ul li');\n    var intervalId;\n\n    function toggleOnClass() {\n      var currentOn = lis.filter('.on');\n\n      if (currentOn.length > 0) {\n        currentOn.removeClass('on');\n\n        var nextIndex = currentOn.index() + 1;\n        if (nextIndex < lis.length) {\n          lis.eq(nextIndex).addClass('on');\n        } else {\n          lis.eq(0).addClass('on');\n        }\n      } else {\n        lis.eq(0).addClass('on');\n      }\n    }\n\n    toggleOnClass();\n\n    intervalId = setInterval(toggleOnClass, 4000);\n\n    jQuery(this).data('intervalId', intervalId);\n\n    lis.click(function() {\n      var clickedIndex = jQuery(this).index();\n\n      clearInterval(intervalId);\n\n      lis.removeClass('on');\n\n      lis.eq(clickedIndex).addClass('on');\n\n      intervalId = setInterval(toggleOnClass, 4000);\n    });\n  });\n}\n\nautoToggleOnClass();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7df6cf1 e-con-full e-flex e-con e-parent\" data-id=\"7df6cf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caf67d2 elementor-widget elementor-widget-ucaddon_column_blocks_2\" data-id=\"caf67d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_column_blocks_2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Column Blocks 2 -->\n\n<div class=\"padt110 general_section\">\n  <div class=\"maincontainer\">\n    <ul>\n      <li class=\"wow fadeInUpSmall\">\n  <a href=\"#\">\n    <div class=\"imgbox\">\n      <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/hands.jpg\">\n    <\/div>\n    <div class=\"textbox\">\n      <div class=\"size30 t1\">\n        Servicio\n      <\/div>\n      <div class=\"size18 t2\">\n        PKCELL se ocupa de principio a fin de sus proyectos \u00bfNecesita ayuda? Estamos a su disposici\u00f3n 24 horas al d\u00eda, 7 d\u00edas a la semana, 365 d\u00edas al a\u00f1o.\n      <\/div>\n      <div class=\"icon\"><\/div>\n    <\/div>\n  <\/a>\n<\/li>\n<li class=\"wow fadeInUpSmall\">\n  <a href=\"\/es\/oem\/\">\n    <div class=\"imgbox\">\n      <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/hands.jpg\">\n    <\/div>\n    <div class=\"textbox\">\n      <div class=\"size30 t1\">\n        OEM\/ODM\n      <\/div>\n      <div class=\"size18 t2\">\n        Mediante la personalizaci\u00f3n y los servicios de valor a\u00f1adido, Pkcell ofrece una experiencia \u00fanica.\n      <\/div>\n      <div class=\"icon\"><\/div>\n    <\/div>\n  <\/a>\n<\/li>\n \n    <\/ul>\n  <\/div>\n<\/div>\n<!-- end Column Blocks 2 -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe4bae9 elementor-widget elementor-widget-ucaddon_contact_submit_form\" data-id=\"fe4bae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_contact_submit_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Contact Submit Form -->\n\n<div class=\"padb136 Get_in_Touch\">\n\t\t\t\t<div class=\"maincontainer\">\n\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t<div class=\"current_title center\">\n\t\t\t\t\t\t\t<h3 class=\"size42 wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\tPonte en contacto\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div class=\"size20 text wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\tPuede ponerse en contacto con nosotros por tel\u00e9fono, correo electr\u00f3nico o rellenando el siguiente formulario. Nuestro objetivo es responder a todas las consultas en 24 horas.\t\t\t\t\t\t\t\n                          \t<\/div>\n\t\t\t\t\t\t<\/div>\n                    \n\n\t\t\t\t\t\t<div class=\"wrap\">\n\t\t\t\t\t\t\t<div class=\"infor\">\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<li class=\"wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t    \t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon19.png\">\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<div class=\"size18 text\">\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t1\">\n\t\t\t\t    \t\t\t\t\t\t\t\tCorreo electr\u00f3nico\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tinfo@pknergypower.com\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t    \t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon20.png\">\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<div class=\"size18 text\">\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t1\">\n\t\t\t\t    \t\t\t\t\t\t\t\tDirecci\u00f3n de la empresa\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t9th Floor , Block B, Hongrongyuan North Station Center, No. 328, Mintang Road, Longhua District, Shenzhen,China,518110\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"formBox\">\n                              \t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f345-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"345\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/27#wpcf7-f345-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/es\/wp-json\/wp\/v2\/pages\/27#wpcf7-f345-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"345\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f345-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required size18\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre\" value=\"\" type=\"text\" name=\"Name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email size18\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Correo electr\u00f3nico\" value=\"\" type=\"email\" name=\"Email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"WhatsAppTelPhone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel size18\" aria-invalid=\"false\" placeholder=\"WhatsApp(Con c\u00f3digo de pa\u00eds)\" value=\"\" type=\"tel\" name=\"WhatsAppTelPhone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text size18\" aria-invalid=\"false\" placeholder=\"Empresa\" value=\"\" type=\"text\" name=\"Company\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"textareaLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required size18\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mensaje\" name=\"Message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputBtn wow fadeInUpSmall\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner size18\" type=\"submit\" value=\"SOLICITAR PRESUPUESTO\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form>\n<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<!-- end Contact Submit Form -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home &#8211; Discover &#8211; Support When you choose PKCELL, you choose a professional services and top-quality battery products to ensure that your business runs smoothly and worry-free. Pre-sale service Our rapid response to customer needs, customized service capabilities, comprehensive technical support and quality assurance, and flexible payment options enhance customer satisfaction and trust. 1.Promise to [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pkcell.com\/es\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pkcell.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pkcell.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pkcell.com\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pkcell.com\/es\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":0,"href":"https:\/\/www.pkcell.com\/es\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pkcell.com\/es\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}