{"id":27,"date":"2024-07-09T15:55:20","date_gmt":"2024-07-09T07:55:20","guid":{"rendered":"https:\/\/www.pkcell.com\/?page_id=27"},"modified":"2024-08-19T15:54:04","modified_gmt":"2024-08-19T07:54:04","slug":"soutien","status":"publish","type":"page","link":"https:\/\/www.pkcell.com\/fr\/support\/","title":{"rendered":"Soutien"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"27\" class=\"elementor elementor-27\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5670766 e-con-full maincontent e-flex e-con e-parent\" data-id=\"5670766\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff4881c elementor-widget elementor-widget-ucaddon_breadcrumb\" data-id=\"ff4881c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Breadcrumb -->\n\n<div class=\"breadcrumb\">\n  <div class=\"maincontainer\">\n    <div class=\"box\">\n      <a href=\"\/fr\/\">Accueil<\/a>\n      <span> - <\/span>\n\n\n<a href=\"#\" class=\"\">D\u00e9couvrir<\/a>\n\n\n<span> - <\/span>\n\n\n<a href=\"https:\/\/www.pkcell.com\/fr\/support\/\" class=\"on\">Soutien<\/a>\n\n\n\n    <\/div>\n  <\/div>\n<\/div>\n<!-- end Breadcrumb -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-343b785 elementor-widget elementor-widget-ucaddon_page_introduce_title\" data-id=\"343b785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_page_introduce_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Page Introduce Title -->\n\n<div class=\"padt40 padb40 introduce w8\">\n  <div class=\"maincontainer\" style=\"background-image\">\n    <div class=\"current_title\">\n      <h1 class=\"size42 wow fadeInUpSmall\">\n                \tSoutien\n              <\/h1>\n      <div class=\"size18 text wow fadeInUpSmall\">\n        En choisissant PKCELL, vous optez pour des services professionnels et des produits de batterie de qualit\u00e9 sup\u00e9rieure qui garantissent le bon fonctionnement de votre entreprise.\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n<!-- end Page Introduce Title -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65b0959 e-con-full support e-flex e-con e-parent\" data-id=\"65b0959\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1a86fff e-con-full maincontainer e-flex e-con e-child\" data-id=\"1a86fff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba3e39c elementor-widget elementor-widget-ucaddon_support_section\" data-id=\"ba3e39c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_support_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Support Section -->\n<style>\/* widget: Support Section *\/\n\n.support .item.img_left .imgbox:before {\n    right: -23%;\n    border-radius: 0 50% 50% 0;\n}\n\n.support .item.img_left {\n\tflex-direction: row-reverse;\n}\n\n<\/style>\n\n<div class=\"item\">\n  <div class=\"textbox\">\n    <div class=\"text\">\n      <div class=\"icon wow fadeInUpSmall\">\n        <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon59.png\"\/>\n      <\/div>\n      <div class=\"size30 t1 wow fadeInUpSmall\">\n        Service avant-vente\n      <\/div>\n      <div class=\"size18 t2 wow fadeInUpSmall\">\n        Notre r\u00e9ponse rapide aux besoins des clients, nos capacit\u00e9s de services personnalis\u00e9s, notre support technique complet et notre assurance qualit\u00e9, ainsi que nos options de paiement flexibles, renforcent la satisfaction et la confiance des clients.\n      <\/div>\n    <\/div>\n    <div class=\"substance wow fadeInUpSmall\">\n      <div class=\"ic\">\n        <img decoding=\"async\" src=\"\/wp-content\/uploads\/icon61.png\"\/>\n      <\/div>\n      <ul>\n        <li>\n  <div class=\"size20 t1\">\n    1. s'engager \u00e0 fournir des solutions technologiques d'application dans les 24 heures\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    2.engagement \u00e0 fournir des solutions personnalis\u00e9es\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    3.Formation du personnel aux produits et assistance technique \u00e0 long terme de l'entreprise\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    4. le temps consacr\u00e9 \u00e0 l'\u00e9mission du rapport\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    5. rapport d'inspection par \u00e9chantillonnage et engagement vid\u00e9o pour chaque lot de produits\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    6. des modes de paiement diversifi\u00e9s\n  <\/div>\n<\/li>\n\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"imgbox wow fadeInUpSmall\">\n    <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/img55.png\"\/>\n  <\/div>\n<\/div>\n<!-- end Support Section -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-590e436 elementor-widget elementor-widget-ucaddon_support_section\" data-id=\"590e436\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_support_section.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Support Section -->\n<style>\/* widget: Support Section *\/\n\n.support .item.img_left .imgbox:before {\n    right: -23%;\n    border-radius: 0 50% 50% 0;\n}\n\n.support .item.img_left {\n\tflex-direction: row-reverse;\n}\n\n<\/style>\n\n<div class=\"item img_left\">\n  <div class=\"textbox\">\n    <div class=\"text\">\n      <div class=\"icon wow fadeInUpSmall\">\n        <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon60.png\"\/>\n      <\/div>\n      <div class=\"size30 t1 wow fadeInUpSmall\">\n        Service apr\u00e8s-vente\n      <\/div>\n      <div class=\"size18 t2 wow fadeInUpSmall\">\n        Nous pouvons r\u00e9agir rapidement, r\u00e9soudre les probl\u00e8mes efficacement et fournir aux clients un service apr\u00e8s-vente coh\u00e9rent et professionnel. Gr\u00e2ce \u00e0 ce type d'engagement\nservice, nous sommes en mesure de gagner la confiance de nos clients et de maintenir des relations de coop\u00e9ration \u00e0 long terme !\n      <\/div>\n    <\/div>\n    <div class=\"substance wow fadeInUpSmall\">\n      <div class=\"ic\">\n        <img decoding=\"async\" src=\"\/wp-content\/uploads\/icon61.png\"\/>\n      <\/div>\n      <ul>\n        <li>\n  <div class=\"size20 t1\">\n    1. engagement de d\u00e9lai de r\u00e9ponse rapide\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    2. l'engagement d'un temps de r\u00e9ponse rapide\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    3.Formation du personnel aux produits et \u00e0 long terme \n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    4. le temps consacr\u00e9 \u00e0 l'\u00e9mission du rapport\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    5. rapport d'inspection par \u00e9chantillonnage et engagement vid\u00e9o\npour chaque lot de produits\n  <\/div>\n<\/li>\n<li>\n  <div class=\"size20 t1\">\n    6. des modes de paiement diversifi\u00e9s\n  <\/div>\n<\/li>\n\n      <\/ul>\n    <\/div>\n  <\/div>\n  <div class=\"imgbox wow fadeInUpSmall\">\n    <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/2-4.jpg\"\/>\n  <\/div>\n<\/div>\n<!-- end Support Section -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ff30b elementor-widget elementor-widget-html\" data-id=\"d5ff30b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\nfunction autoToggleOnClass() {\n  jQuery('.support .substance').each(function() {\n    var lis = jQuery(this).find('ul li');\n    var intervalId;\n\n    function toggleOnClass() {\n      var currentOn = lis.filter('.on');\n\n      if (currentOn.length > 0) {\n        currentOn.removeClass('on');\n\n        var nextIndex = currentOn.index() + 1;\n        if (nextIndex < lis.length) {\n          lis.eq(nextIndex).addClass('on');\n        } else {\n          lis.eq(0).addClass('on');\n        }\n      } else {\n        lis.eq(0).addClass('on');\n      }\n    }\n\n    toggleOnClass();\n\n    intervalId = setInterval(toggleOnClass, 4000);\n\n    jQuery(this).data('intervalId', intervalId);\n\n    lis.click(function() {\n      var clickedIndex = jQuery(this).index();\n\n      clearInterval(intervalId);\n\n      lis.removeClass('on');\n\n      lis.eq(clickedIndex).addClass('on');\n\n      intervalId = setInterval(toggleOnClass, 4000);\n    });\n  });\n}\n\nautoToggleOnClass();\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7df6cf1 e-con-full e-flex e-con e-parent\" data-id=\"7df6cf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caf67d2 elementor-widget elementor-widget-ucaddon_column_blocks_2\" data-id=\"caf67d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_column_blocks_2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Column Blocks 2 -->\n\n<div class=\"padt110 general_section\">\n  <div class=\"maincontainer\">\n    <ul>\n      <li class=\"wow fadeInUpSmall\">\n  <a href=\"#\">\n    <div class=\"imgbox\">\n      <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/hands.jpg\">\n    <\/div>\n    <div class=\"textbox\">\n      <div class=\"size30 t1\">\n        Service\n      <\/div>\n      <div class=\"size18 t2\">\n        PKCELL prend en charge vos projets de bout en bout Besoin de soutien ? Nous sommes l\u00e0 pour vous 24\/7\/365 !\n      <\/div>\n      <div class=\"icon\"><\/div>\n    <\/div>\n  <\/a>\n<\/li>\n<li class=\"wow fadeInUpSmall\">\n  <a href=\"\/fr\/oem\/\">\n    <div class=\"imgbox\">\n      <img decoding=\"async\" src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/hands.jpg\">\n    <\/div>\n    <div class=\"textbox\">\n      <div class=\"size30 t1\">\n        OEM\/ODM\n      <\/div>\n      <div class=\"size18 t2\">\n        Gr\u00e2ce \u00e0 la personnalisation et aux services \u00e0 valeur ajout\u00e9e, Pkcell offre une exp\u00e9rience unique.\n      <\/div>\n      <div class=\"icon\"><\/div>\n    <\/div>\n  <\/a>\n<\/li>\n \n    <\/ul>\n  <\/div>\n<\/div>\n<!-- end Column Blocks 2 -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe4bae9 elementor-widget elementor-widget-ucaddon_contact_submit_form\" data-id=\"fe4bae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_contact_submit_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Contact Submit Form -->\n\n<div class=\"padb136 Get_in_Touch\">\n\t\t\t\t<div class=\"maincontainer\">\n\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t<div class=\"current_title center\">\n\t\t\t\t\t\t\t<h3 class=\"size42 wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\tPrendre contact\n\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t<div class=\"size20 text wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\tVous pouvez nous joindre par t\u00e9l\u00e9phone, par courrier \u00e9lectronique ou en remplissant le formulaire de contact ci-dessous. Nous nous effor\u00e7ons de r\u00e9pondre \u00e0 toutes les demandes dans les 24 heures.\t\t\t\t\t\t\t\n                          \t<\/div>\n\t\t\t\t\t\t<\/div>\n                    \n\n\t\t\t\t\t\t<div class=\"wrap\">\n\t\t\t\t\t\t\t<div class=\"infor\">\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<li class=\"wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t    \t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon19.png\">\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<div class=\"size18 text\">\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t1\">\n\t\t\t\t    \t\t\t\t\t\t\t\tCourrier \u00e9lectronique\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tinfo@pknergypower.com\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li class=\"wow fadeInUpSmall\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"item\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"icon\">\n\t\t\t\t    \t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/www.pkcell.com\/wp-content\/uploads\/icon20.png\">\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<div class=\"size18 text\">\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t1\">\n\t\t\t\t    \t\t\t\t\t\t\t\tAdresse de l'entreprise\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t\t<div class=\"t2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t9th Floor , Block B, Hongrongyuan North Station Center, No. 328, Mintang Road, Longhua District, Shenzhen,China,518110\n\t\t\t\t    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t    \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"formBox\">\n                              \t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f345-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"345\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/27#wpcf7-f345-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/27#wpcf7-f345-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"345\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f345-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required size18\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom*\" value=\"\" type=\"text\" name=\"Name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email size18\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Courriel*\" value=\"\" type=\"email\" name=\"Email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"WhatsAppTelPhone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel size18\" aria-invalid=\"false\" placeholder=\"WhatsApp (avec code pays)\" value=\"\" type=\"tel\" name=\"WhatsAppTelPhone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text size18\" aria-invalid=\"false\" placeholder=\"Entreprise\" value=\"\" type=\"text\" name=\"Company\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"textareaLi wow fadeInUpSmall\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required size18\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message*\" name=\"Message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"inputBtn wow fadeInUpSmall\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner size18\" type=\"submit\" value=\"DEMANDER UN DEVIS\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n<!-- end Contact Submit Form -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home &#8211; Discover &#8211; Support When you choose PKCELL, you choose a professional services and top-quality battery products to ensure that your business runs smoothly and worry-free. Pre-sale service Our rapid response to customer needs, customized service capabilities, comprehensive technical support and quality assurance, and flexible payment options enhance customer satisfaction and trust. 1.Promise to [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pkcell.com\/fr\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pkcell.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pkcell.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pkcell.com\/fr\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pkcell.com\/fr\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":0,"href":"https:\/\/www.pkcell.com\/fr\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pkcell.com\/fr\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}